Well I have to say these guys are top notch. From my purchase, to the communication and delivery, great customer service. My original order was partly out of stock and I needed this full order before Christmas. I was offered a great alternative with a discount 👏👏 and even though I turned it down because I needed something smaller they made sure my order got to me, even a day before the expected delivery date. The delivery person was quick and was done in no time. They will definitely get repeat business from me.
Michelle R
I purchased a tufted velvet queen size bed from HomeBay it was my first time shopping with this company and it wont be my last! The quality is amazing and the price is unbeatable not to mention the customer service is above and beyond! I was a bit skeptical since it was my first time ordering and not being able to see it in person first but the pictures online are even better in person. Have no doubts shopping here you will be impressed! I am so glad i found this company.. I will be purchasing much more in the future!! Thank you Abe and your team!
Brittany Anceriz
Customers service was awesome. I was able to clear my doubts thru chat and via phone. It was very professional. There is no hidden fee or anything. I ordered it on Thursday it was delivered next day. I received the bed same as the picture was shown on the website. It would be better if the bed frame has better mattress support system. The boards are very thin and there is no ply wood to provide more stable support for the bed frame like Costco beds. The bed frame is bit wiggly.
Yathu S
We bought a bedroom set from HomeBay and very happy with the purchase. Great communication before and after sale. Delivery were on time (they will text message you before coming). Overall very good experience and smooth transaction.
Gary Liang
Purchased Double storage bed with hydraulic lift. Order placed on Thursday and it was delivered Friday. Person was very helpful. Assembly was not so easy because parts not labelled. Fortunately I am very handy and managed to assemble in the end. Very happy with product and excellent price. Would highly recommend The company.
Ophelia Percival
I received the bed. Thanks. It's so beautiful like it is online, and so easy to put together too. Took me less than 3hrs(given I am an armature at furniture assembling). Regarding the issue with delivery, the delivery person was super nice and he fulfilled his promise to deliver my bed by yesterday. He completely managed my frustration. Thanks and if I need any other furniture, I will order from you again 🤗
Liz Adit
Order and delivery of my futon was filled promptly as promised. Great value for the money. Pay at delivery option is a bonus. Customer service seems a priority. Would purchase from HomeBay again and do recommend.
Julie Thistle
HomeBay has excellent furniture at great prices and the customer service is top notch! I purchased a bunkbed and two mattresses, and couldn't be happier. I'll be buying again soon!
Susan Gebrezgie
The whole experience was very nice..I recently bought Trundle bunk bed , I must say good build quality, cheaper price compared to other products in market and excellent customer care. I must say delivery is faster
Ariyan Mohan